At BBR Luxury Braids , we aim to provide the best possible service to our customers. Please read our shipping policy carefully before placing your order.

Processing Time

• All orders are processed within 2-5 business days after your payment has been successfully received.

• Processing times do not include weekends or holidays.

Shipping Time

• Shipping takes approximately 2-4 business days after the order has been processed, depending on the shipping destination and carrier.

Order in Advance

• If you are ordering hair bundles or extensions for a specific appointment, please place your order at least 9 days in advance to ensure you receive your products on time.

No Refunds or Exchanges

• All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

• No exceptions. This includes issues related to incorrect orders placed, personal preferences, or missed deadlines. Please double-check your order details before completing your purchase.

Shipping Address Accuracy

• Please ensure your shipping address is entered correctly at checkout. BBR Luxury Braids is not responsible for delayed or lost packages due to incorrect or incomplete addresses.

Shipping Delays

• We are not responsible for shipping delays caused by the carrier, weather conditions, or unforeseen circumstances once your order has been shipped.

Lost or Stolen Packages

• Once the package is marked as delivered by the carrier, BBR Luxury Braids is not responsible for lost or stolen packages. For these issues, please contact the shipping carrier directly.

Tracking Information

• Tracking numbers will be provided via email once your order has shipped.

By placing an order with BBR Luxury Braids, you agree to our shipping policy and terms of service. For any further questions, please contact us at [Robbie@BBRluxuryBraids.com].